We support you throughout the lifecycle of your ABB robots
Complex productions lines demand increased service to maximize their availability. ABB can offer you experienced field service engineers, service agreements with ABB´s unique Remote Service technology, technical support and 24 x 365 call-out response.
Field Service 24 x 365
ABB´s service teams in over 50 countries are on call night and day to give you the support you need. As well as optimizing installations for peak performance, they can troubleshoot and diagnose faults and quickly correct them.
Service agreements with Remote Service
A flexible choice of service agreements for ABB robots can help extend the mean time between failures, shorten the time to repair and lower the costs of ownership.
Remote Service allows long-distance monitoring of the condition of robot system and automatically generates alarms when a problem arises. You will also receive access to ABB’s MyRobot webpage, where you can easily find information for your robots. For more detailed information you can watch this instruction movie.
Watch the video "Service agreements with Remote Service"
Includes an interview with the maintenance manager at Tetley